Investor Services

Fintech FS offers a suite of investor services designed to deliver strategic administrative solutions aligned with your investment portfolio objectives and expectations. Our dedicated team assists with financial controls and fund flow management, ensures adherence to anti-money laundering regulations,  facilitates the dispersion and tracking of offer documents, provides access to investor services, and manages the processing of investors’ needed requirements and expectations.

FINANCIAL CONTROLS AND FUNDS FLOW:

In today’s dynamic financial landscape, investors are increasingly mindful of the unpredictable yet controlled movement of investment funds. Addressing these concerns, Fintech FS has developed a robust approach to enhance financial documentation and safeguard clients assets. To reinforce these measures, Fintech FS implements a system of dual control, requiring approval from both Fintech FS and the fund for any transfer to third parties, thereby ensuring heightened security and operational integrity. In turn, this will allow for more efficient decision-making, resulting in improved operational effectiveness, enhanced financial performance, and better alignment with strategic goals by identifying the best investment funds.

COMPLIANCE TO CONTROL MONEY LAUNDERING

With our rigorous compliance services, we make sure our clients’ funds comply with local and international Anti Money Laundering (AML) requirements. These services include:

• Know-your-client (KYC) of the investors
• Transactions recording
• Thorough verification of the source of incoming funds

DISPERSION AND TRACKING OF OFFER DOCUMENTS

We assist our clients in distributing offer documents to investors and managing subsequent steps. This includes distributing periodic reports to investors, which can differ in frequency from monthly, quarterly, semi-annually and annually. These reports are provided to investors in the formats listed below:

• Hard copy through post
• Soft copy through email
• Investors have the option to download the report from the website using the credentials provided.

Note: The reports can be distributed to others as deemed necessary by the clients’ funds.

ACCESS TO INVESTOR SERVICES THROUGH THE WEBSITE

• Clients’ funds can activate investor services through our website, allowing investors access with provided credentials.
• To safeguard investor privacy, a secure connection is utilized for all transactions involving client fund information.

PROCESSING OF INVESTOR SUBSCRIPTIONS AND REDEMPTIONS

We simplify the process of investor subscriptions and redemptions for our clients, managing all associated aspects efficiently. The following outlines measures we undertake to streamline this process for both fund managers and investors:

• Assessment of the client subscription documents
• Issuing of the confirmation of the subscriptions and redemptions to the investors
• Guide investors in providing necessary and relevant information which may be needed, like providing and explaining proper tax classification
• Verify the authenticity and eligibility of the redemption requests placed by the investors.
• Handle all the compliances related to the KYC for our clients
• Provide any other activity which may be insightful to our clients